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Get support for your AI video creation needs. Our team is ready to assist you with any questions or issues.

🚀  Quick Help

Getting Started

New to Footage? Check out our frequently asked questions below to get up and running quickly.

Billing Questions

Need to make changes to your subscription? Visit your billing dashboard or contact us directly.

Technical Issues

Experiencing technical difficulties? Check our status page for any ongoing issues or maintenance.

Feature Requests

Have an idea for a new feature? We'd love to hear from you! Send us an email or use the contact form.

Frequently Asked Questions

What is Footage?
Footage is an AI-driven platform that allows you to create, generate, edit, and produce content using advanced artificial intelligence technology. Our service helps you transform ideas into professional-quality content through simple tools.
How do I get started with Footage?
Simply visit Footage.com and upload an image or enter a text prompt to start generating videos. You don't need a credit card to get started.
Do I need technical experience to use Footage?
No! Footage is designed for creators of all skill levels. Our AI-powered tools handle the complex technical aspects, allowing you to focus on your creative vision.
How long does it typically take to generate a video?
Video generation time can vary from a few seconds to a couple of minutes, depending on the complexity of the request and current server load. Most videos are ready within 60 seconds or less.
What types of content are not allowed?
We strictly prohibit the creation of harmful, illegal, infringing, adult, or NSFW content, including graphic violence and gore. Users who violate this policy will be suspended according to our Terms of Service.
What if I'm not satisfied with the generated video?
AI video generation can sometimes be unpredictable. We recommend re-trying the same request or trying different prompts if the first result isn't perfect.
What if I encounter technical issues?
Our support team is available to help with any issues. You can fill out the contact form or email us at support@footage.com at any time.